Close the window before closing the roller shutter.

It’s officially a trend; this week we’ve been called every single day of the week to fix a roller shutter that has been closed onto an open window!

Homeowners with awning windows (windows that open outward, as opposed to sliding open) run the risk of damaging their motorised roller shutters by accidentally leaving an awning window too far open and then trying to close the shutter.  The open window will obstruct the roller shutter and prevent it from closing. If this happens, stop the shutter motor as soon as possible – more damage is done the longer the motor is left running.  Same if the shutter is closed onto any other obstruction, e.g. a broom handle.

Once the obstruction is removed, be wary as the curtain may fall down at high speed.  If there are any funny noises or the shutter refuses to open/move afterward, it’s time to give us a call on 8447 3443 for advice or a free quote to repair.

Helpful tips for homeowners with awning windows and roller shutters:

  • leave the windows open through the summer months (winter too if you’re brave!) to just short of where the roller shutter passes down. This gives you the benefit of air circulation without having to judge the distance every day.
  • if you have a remote control for your shutter and you’ve opened the awning window right out, remove the remote control from its cradle and place the remote near the open window.  Then when it’s time to close the roller shutter – you’ll have to find the remote by the window before you can close the shutter, jogging your memory that the window is open and needs to be closed!

Adelaide – batten down the hatches (and your roller shutters)

I hate repeating blog entries – but this has been a regular theme in Adelaide these last couple of months.

There’s a severe weather warning for damaging winds in the Adelaide metro area tonight, with possible thunderstorm and hail tomorrow.  Remember to either keep your roller shutters completely up or completely down and closed to help prevent damage to your shutters.  Since my last blog post we had multiple jobs fixing roller shutter curtains that had been blown away – our last replacement curtain for weather affected customers was only last week!

Stay safe everyone; if you run into any problems with your shutters give us a call on 84473443.

Roller shutter advice – windy weather

As I’m typing, Adelaide is being lashed with winds up to 60km per hour, with a possible thunderstorm developing throughout the afternoon.  Even if I couldn’t see the trees nearly bent sideways out the office window, I’d know there was wild weather in Adelaide judging by the number of panicked calls we’ve received today from people whose shutters have been blown off their walls.  Yep: blown – off – the – walls!

Just a little breeze

In weather like this where very heavy wind is hitting the home, we strongly recommend roller shutters be either completely rolled up, or completely rolled down.  Leaving a shutter partially rolled up provides an avenue for a gust of wind to funnel into and potentially lift the curtain – or the whole shutter – away from the wall.

Don’t be too worried though; roller shutters will generally only ever come away from the wall if they are oversize width-wise, have been left partially open in high gusts of wind, or have been very poorly installed.

If you have shutters affected by today’s weather please give us a call on 8447 3443.  We now have a few extremely busy days ahead however we will give you what advice we can over the phone and schedule a time asap to get out and have a look at any damage.

Roller shutters and bushfire safety

This is an older but still very interesting article by Ian Weir, Head of Landscape Architecture at Queensland University of Technology about building bushfire safe homes and roller shutters:

http://theconversation.com/we-can-build-homes-to-survive-bushfires-so-why-dont-we-35899

While perhaps not a concern for metropolitan Adelaide homes, we don’t have to travel far from suburbia to be in fire danger areas in this South Australia.  We can assist with bushfire rated roller shutters – if you have any queries please call (84473443) or email us (contactus@trsrc.com.au).

 

Roller Shutters before Christmas 2015 in Adelaide

An update for customers on our Christmas/New Year schedule – if you would like new roller shutters installed before Christmas 2015, we can take bookings up to the 4th December.  We apologise for the early date, however we have some advance bookings already in place and in order to guarantee installation by December 24th we will need all orders confirmed by 4th December.

Our open dates for repairs over Christmas/New Years in Adelaide will be published soon.

If you have any queries don’t hesitate to contact us on 8447 3443.

Upstairs roller shutter repair

We recently had some upstairs roller shutters to repair.  The second story wasn’t overly high as such; but the shutters were in an awkward position so we needed to break out some serious scaffolding:

scaff height-opt          scaff height curtain-opt

 

 

 

 

 

 

 

 

 

 

scaffold3-opt

Great view! (Not the ocean – the roller shutters – nearly fixed and ready to roll!)

 

 

 

 

 

 

 

 

 

 

 

 

Thanks to SA locals Grove Scaff for keeping our team safe!

 

 

 

 

 

 

Broken roller shutter + cactus = a very happy customer

We’ve had a real run of positive customer feedback these past few weeks!  Here’s one example from a customer who was appreciative of our tech Rolando, who recently faced down an overgrown cactus to reach a roller shutter in need of repair…

Cactus 1 : Rolando’s vest 0

Cactus Jacket!_opt

Ouch!  And so to thank Rolando for his enthusiasm and commitment to fixing her roller shutters, our appreciative customer sent across this lovely note – and a gift card!

Woodville letter jpeg

 

Curtain replacement at Ingle Farm

Curtain bulge visible below

Curtain bulge visible below

We recently repaired a shutter that wasn’t opening or closing at all.  The issue was the ‘curtain’ – which is that part of the shutter that goes up and down and is made up of a number of aluminium ‘slats’.

This curtain had been through the wringer; it was severely bulging in places, some of the slats had been bent back the wrong way (consistent with the curtain being rolled back in on itself under pressure) and we even found boot prints (!!) on the inside of the curtain.

 

slat bent back on itself 201505

Slat damage after being bent back on itself

 

 

To get this shutter operational again, we made a new curtain to fit, installed it and up it went – perfect operation.  Plus – the new curtain looks incredible too!  Check out the before and after below!

 

Curtain before and after

Curtain before and after

Does your roller shutter need a facelift (or do you just need a roller shutter fixed)?  Call us on 8447 3443.