Are you a property manager or real estate agent looking for roller shutter repairs in Adelaide?

Are you a real estate agent or property manager?  Need to get roller shutters fixed?  We work with agencies across Adelaide and provide prompt and professional service to make your job easier.

Call our office (84473443) or simply email through your work order with tenant contact details to contactus@trsrc.com.au.  We’ll get in touch with the tenant, arrange the repairs, contact you for any approvals if necessary, and email across the invoice once work has been completed. If your agency uses Maintenance Manager, we’re on there too: search for “The Roller Shutter Repair Company Pty Ltd”.

Easter hours 2018 – Adelaide roller shutter repairs

We still have some appointment times available before Easter – so if you have a roller shutter that needs attention, perhaps before you go away over the long weekend – give us a call on 8447 3443.

Our team are having a well-deserved break over Easter; however if you have a roller shutter emergency we may be able to assist – call us on 84473443.
(If we don’t answer the phone immediately please leave us a message and we’ll get back to you asap).  Please note any callouts over the break will have an emergency surcharge applied.

Right place, right time – Adelaide roller shutters

We just had a lovely testimonial come in from Bev in Brooklyn Park:

“The cord on my roller shutter snapped on the weekend so how surprised was I on phoning this morning and they just happened to have someone in the area! So, from my phone call to the repair being done – so quick, easy and very professional and helpful.

Thanks so much. Will have no hesitation in recommending you services.”

Thanks for your feedback Bev; we can’t always turn jobs around so quickly but on this occasion we were in the next suburb over and running ahead of time – our tech Ashley was happy to fit your repair job in.  Looking for a new roller shutter in Adelaide, or a repair?  Call us on 84473443.

Add a motor to an existing roller shutter

Do you have manual wind-up or pull-cord roller shutters?  Did you know that you can upgrade your roller shutters to be operated automatically?  Most roller shutters can be motorised – the manual controls are removed (such as the strap and winderbox) and are replaced with either a switch (like a light switch on the wall) or remote control unit.  The advantages of motorising roller shutters include convenience, greater security, and less stress and strain on both you and your shutter!

When upgrading to a remote control option, you’re able to program multiple roller shutters onto a single remote; imagine the convenience of opening all your shutters with the press of one button!  You can also customise your settings; for example, have all living area shutters assigned to one channel on the remote control, while bedrooms can be assigned to other channels for individual operation.  Some remote controls also allow you to set regular times for opening and closing the shutters, so you don’t even need to press a button at all.

We can motorise one roller shutter, or motorise a whole house of roller shutters.  Call us on 84473443 to discuss your needs and the motorisation options available.

 

 

Making a roller shutter appointment

As a small family business, we’re keenly aware of how precious every minute of the day can be!  To help our customers make the most efficient use of their day, we offer a 2 hour booking window for roller shutter repair appointments.  For example, we may visit onsite between 8am-10am, with the technician arriving during that 2 hour window.  This allows customers to better plan their day, while also giving us enough flexibility to ensure we are able to meet that timeframe, even when a job proves more difficult than expected, or way briefer than expected.

We believe a 2 hour timeframe provides a better outcome for both our technicians, who don’t have to rush under pressure, and our customers, who don’t have to set aside a whole day or commit to long windows like 12-5pm.

We may also be able to assist with exact time appointments (e.g. 8am sharp) where required for businesses or people whose schedules just can’t allow even a 2 hour window.

Need your roller shutter fixed without throwing away your schedule?  Call us on 8447 3443.

Christmas 2017 – new roller shutter order cut-off date

The festive season is rapidly approaching – as is our cut-off for new roller shutter orders.   Wait…did you know we install new roller shutters?

We do!  Four of our customers know this too, and have lodged their orders this week for new roller shutters in Ferryden Park, Richmond, Thebarton and Dry Creek.  They will enjoy the privacy, security and climate control that roller shutters afford in time for Christmas!

If you’d like to join them and show off lovely new shutters to visitors these holidays, please contact us asap to get a free measure and quote – all orders need to be in by 4th December to guarantee installation before Dec 24th.

We’ll do our best to accomodate all orders – get in touch with us as soon as possible to avoid disappointment.  The process is easy:

  1. call us on 84473443 to make a 15 minute appointment for a measure up;
  2. the technicians (who install the shutters) will measure on-site and answer any questions
  3. the office will be in touch with your quote within a couple of business days.

What are you waiting for?  Get in touch with our elves today on 84473443!

Close the window before closing the roller shutter.

It’s officially a trend; this week we’ve been called every single day of the week to fix a roller shutter that has been closed onto an open window!

Homeowners with awning windows (windows that open outward, as opposed to sliding open) run the risk of damaging their motorised roller shutters by accidentally leaving an awning window too far open and then trying to close the shutter.  The open window will obstruct the roller shutter and prevent it from closing. If this happens, stop the shutter motor as soon as possible – more damage is done the longer the motor is left running.  Same if the shutter is closed onto any other obstruction, e.g. a broom handle.

Once the obstruction is removed, be wary as the curtain may fall down at high speed.  If there are any funny noises or the shutter refuses to open/move afterward, it’s time to give us a call on 8447 3443 for advice or a free quote to repair.

Helpful tips for homeowners with awning windows and roller shutters:

  • leave the windows open through the summer months (winter too if you’re brave!) to just short of where the roller shutter passes down. This gives you the benefit of air circulation without having to judge the distance every day.
  • if you have a remote control for your shutter and you’ve opened the awning window right out, remove the remote control from its cradle and place the remote near the open window.  Then when it’s time to close the roller shutter – you’ll have to find the remote by the window before you can close the shutter, jogging your memory that the window is open and needs to be closed!

Adelaide – batten down the hatches (and your roller shutters)

I hate repeating blog entries – but this has been a regular theme in Adelaide these last couple of months.

There’s a severe weather warning for damaging winds in the Adelaide metro area tonight, with possible thunderstorm and hail tomorrow.  Remember to either keep your roller shutters completely up or completely down and closed to help prevent damage to your shutters.  Since my last blog post we had multiple jobs fixing roller shutter curtains that had been blown away – our last replacement curtain for weather affected customers was only last week!

Stay safe everyone; if you run into any problems with your shutters give us a call on 84473443.

Roller shutter advice – windy weather

As I’m typing, Adelaide is being lashed with winds up to 60km per hour, with a possible thunderstorm developing throughout the afternoon.  Even if I couldn’t see the trees nearly bent sideways out the office window, I’d know there was wild weather in Adelaide judging by the number of panicked calls we’ve received today from people whose shutters have been blown off their walls.  Yep: blown – off – the – walls!

Just a little breeze

In weather like this where very heavy wind is hitting the home, we strongly recommend roller shutters be either completely rolled up, or completely rolled down.  Leaving a shutter partially rolled up provides an avenue for a gust of wind to funnel into and potentially lift the curtain – or the whole shutter – away from the wall.

Don’t be too worried though; roller shutters will generally only ever come away from the wall if they are oversize width-wise, have been left partially open in high gusts of wind, or have been very poorly installed.

If you have shutters affected by today’s weather please give us a call on 8447 3443.  We now have a few extremely busy days ahead however we will give you what advice we can over the phone and schedule a time asap to get out and have a look at any damage.