Testimonials

We feel very lucky to continually receive positive feedback from our customers. This has translated into a lot of word-of-mouth business for us, as friends, neighbours, and family members contact us after being referred by a satisfied customer. We work hard every day to provide the best possible service and work environment (this includes our employees and suppliers), and so we are proud when customers take the time to call, write in or email us feedback.

 

 

 

 

We have finally updated our testimonials page with some of our more recent written feedback.  If you’re looking for new roller shutters in Adelaide, or roller shutter repairs, please check our testimonials page to see what some of our previous customers have said about our service, then give us a call on 84473443 or 82401383. We’ll be happy to help you.

It’s Showtime in Adelaide….that means Spring is here!

It’s been a windy start to Spring this year, with some customers contacting us about roller shutters that have been blown away in strong wind gusts….remember to always keep your roller shutters either all the way up, or all the way down in windy weather.  Leaving the roller shutter halfway can create a ‘wind tunnel’ effect, channeling the wind gust up in behind your shutter to blow the curtain outward – on really wide shutters, this can be a problem!

While Spring and the Royal Adelaide Show are here, we won’t have a stall at the show to meet you.  (Each of our team will be going to the show – but as Showbag Porters and Ride Facilitation Managers for our kids!)

So the only Adelaide show special we can offer on roller shutters is our usual high quality product and workmanship, combined with considered, tailored advice for your situation. We don’t employ sales people so it’s our installers who come out for a free measure and quote and to answer any questions you might have. With a 5 year warranty on new roller shutters, why not contact us for a quote today on 84473443.

Are you a property manager or real estate agent looking for roller shutter repairs in Adelaide?

Are you a real estate agent or property manager?  Need to get roller shutters fixed?  We work with agencies across Adelaide and provide prompt and professional service to make your job easier.

Call our office (84473443) or simply email through your work order with tenant contact details to contactus@trsrc.com.au.  We’ll get in touch with the tenant, arrange the repairs, contact you for any approvals if necessary, and email across the invoice once work has been completed. If your agency uses Maintenance Manager, we’re on there too: search for “The Roller Shutter Repair Company Pty Ltd”.

Easter hours 2018 – Adelaide roller shutter repairs

We still have some appointment times available before Easter – so if you have a roller shutter that needs attention, perhaps before you go away over the long weekend – give us a call on 8447 3443.

Our team are having a well-deserved break over Easter; however if you have a roller shutter emergency we may be able to assist – call us on 84473443.
(If we don’t answer the phone immediately please leave us a message and we’ll get back to you asap).  Please note any callouts over the break will have an emergency surcharge applied.

Right place, right time – Adelaide roller shutters

We just had a lovely testimonial come in from Bev in Brooklyn Park:

“The cord on my roller shutter snapped on the weekend so how surprised was I on phoning this morning and they just happened to have someone in the area! So, from my phone call to the repair being done – so quick, easy and very professional and helpful.

Thanks so much. Will have no hesitation in recommending you services.”

Thanks for your feedback Bev; we can’t always turn jobs around so quickly but on this occasion we were in the next suburb over and running ahead of time – our tech Ashley was happy to fit your repair job in.  Looking for a new roller shutter in Adelaide, or a repair?  Call us on 84473443.

Add a motor to an existing roller shutter

Do you have manual wind-up or pull-cord roller shutters?  Did you know that you can upgrade your roller shutters to be operated automatically?  Most roller shutters can be motorised – the manual controls are removed (such as the strap and winderbox) and are replaced with either a switch (like a light switch on the wall) or remote control unit.  The advantages of motorising roller shutters include convenience, greater security, and less stress and strain on both you and your shutter!

When upgrading to a remote control option, you’re able to program multiple roller shutters onto a single remote; imagine the convenience of opening all your shutters with the press of one button!  You can also customise your settings; for example, have all living area shutters assigned to one channel on the remote control, while bedrooms can be assigned to other channels for individual operation.  Some remote controls also allow you to set regular times for opening and closing the shutters, so you don’t even need to press a button at all.

We can motorise one roller shutter, or motorise a whole house of roller shutters.  Call us on 84473443 to discuss your needs and the motorisation options available.

 

 

Making a roller shutter appointment

As a small family business, we’re keenly aware of how precious every minute of the day can be!  To help our customers make the most efficient use of their day, we offer a 2 hour booking window for roller shutter repair appointments.  For example, we may visit onsite between 8am-10am, with the technician arriving during that 2 hour window.  This allows customers to better plan their day, while also giving us enough flexibility to ensure we are able to meet that timeframe, even when a job proves more difficult than expected, or way briefer than expected.

We believe a 2 hour timeframe provides a better outcome for both our technicians, who don’t have to rush under pressure, and our customers, who don’t have to set aside a whole day or commit to long windows like 12-5pm.

We may also be able to assist with exact time appointments (e.g. 8am sharp) where required for businesses or people whose schedules just can’t allow even a 2 hour window.

Need your roller shutter fixed without throwing away your schedule?  Call us on 8447 3443.

Christmas 2017 – new roller shutter order cut-off date

The festive season is rapidly approaching – as is our cut-off for new roller shutter orders.   Wait…did you know we install new roller shutters?

We do!  Four of our customers know this too, and have lodged their orders this week for new roller shutters in Ferryden Park, Richmond, Thebarton and Dry Creek.  They will enjoy the privacy, security and climate control that roller shutters afford in time for Christmas!

If you’d like to join them and show off lovely new shutters to visitors these holidays, please contact us asap to get a free measure and quote – all orders need to be in by 4th December to guarantee installation before Dec 24th.

We’ll do our best to accomodate all orders – get in touch with us as soon as possible to avoid disappointment.  The process is easy:

  1. call us on 84473443 to make a 15 minute appointment for a measure up;
  2. the technicians (who install the shutters) will measure on-site and answer any questions
  3. the office will be in touch with your quote within a couple of business days.

What are you waiting for?  Get in touch with our elves today on 84473443!

Close the window before closing the roller shutter.

It’s officially a trend; this week we’ve been called every single day of the week to fix a roller shutter that has been closed onto an open window!

Homeowners with awning windows (windows that open outward, as opposed to sliding open) run the risk of damaging their motorised roller shutters by accidentally leaving an awning window too far open and then trying to close the shutter.  The open window will obstruct the roller shutter and prevent it from closing. If this happens, stop the shutter motor as soon as possible – more damage is done the longer the motor is left running.  Same if the shutter is closed onto any other obstruction, e.g. a broom handle.

Once the obstruction is removed, be wary as the curtain may fall down at high speed.  If there are any funny noises or the shutter refuses to open/move afterward, it’s time to give us a call on 8447 3443 for advice or a free quote to repair.

Helpful tips for homeowners with awning windows and roller shutters:

  • leave the windows open through the summer months (winter too if you’re brave!) to just short of where the roller shutter passes down. This gives you the benefit of air circulation without having to judge the distance every day.
  • if you have a remote control for your shutter and you’ve opened the awning window right out, remove the remote control from its cradle and place the remote near the open window.  Then when it’s time to close the roller shutter – you’ll have to find the remote by the window before you can close the shutter, jogging your memory that the window is open and needs to be closed!