“Fantastic! Fantastic! I’m absolutely thrilled! Fantastic! Everything was fantastic! Jack was fantastic! Thank you so much! Did I say you were fantastic?”
This is the feedback we received from Jane, a – fantastically – happy customer in Enfield. Jane contacted us asking for a price on new motors for her 8 roller shutters. She was quite clear that she wanted new motors, and wanted to change from her existing 12V system to a 240V (mains) system. I went through a few of our fact-finding questions with Jane before giving her a price, and discovered that she’d been told that she needed to convert to 240V power as her existing system was ‘illegal’. This didn’t quite ring true, so we offered to pop past and eyeball the shutters and provide a free quote based on our own observations.
Of course, there was nothing ‘illegal’ about her roller shutter set up, and we ended up simply changing over batteries and a fuse, and all 8 shutters were fully operational once again. We saved Jane from laying out for 8 new roller shutter motors unnecessarily, which she was prepared to do before deciding to call us for a price comparison. We think this is why Jane now can’t use our name in a sentence without also using the word fantastic!
Call us today for a no-obligation free quote to fix your roller shutters, on 8447 3443.