I just took a lovely call from Mr. H in Netley, who called as soon as our technician left his home to commend our services. Mr. H was happy for us to record feedback for the website:
“I know people rarely pick up the phone to give compliments but only complaints, so I wanted to call to recommend how wonderful the technician was. I know my wife called to make the appointment and commented after the phone call how great the service was over the phone – the technician then lived up to that when he was here. Please pass this feedback on to see that the staff involved are commended appropriately”. – 3 August 2016.
While Mr. H was happy to put his name to the feedback, we always protect our customer’s identities by only including part of their name.
If you have had a great experience with us, thank you for taking the time to call us and pass on the feedback – we also appreciate reviews via google, yelp, facebook and other web platforms as well. You can even email us direct from our website, so we can publish your verbatim comments ourselves online.