Testimonials

We feel very lucky to continually receive positive feedback from our customers. This has translated into a lot of word-of-mouth business for us, as friends, neighbours, and family members contact us after being referred by a satisfied customer. We work hard every day to provide the best possible service and work environment (this includes our employees and suppliers), and so we are proud when customers take the time to call, write in or email us feedback.

 

 

 

 

We have finally updated our testimonials page with some of our more recent written feedback.  If you’re looking for new roller shutters in Adelaide, or roller shutter repairs, please check our testimonials page to see what some of our previous customers have said about our service, then give us a call on 84473443 or 82401383. We’ll be happy to help you.

It’s Showtime in Adelaide….that means Spring is here!

It’s been a windy start to Spring this year, with some customers contacting us about roller shutters that have been blown away in strong wind gusts….remember to always keep your roller shutters either all the way up, or all the way down in windy weather.  Leaving the roller shutter halfway can create a ‘wind tunnel’ effect, channeling the wind gust up in behind your shutter to blow the curtain outward – on really wide shutters, this can be a problem!

While Spring and the Royal Adelaide Show are here, we won’t have a stall at the show to meet you.  (Each of our team will be going to the show – but as Showbag Porters and Ride Facilitation Managers for our kids!)

So the only Adelaide show special we can offer on roller shutters is our usual high quality product and workmanship, combined with considered, tailored advice for your situation. We don’t employ sales people so it’s our installers who come out for a free measure and quote and to answer any questions you might have. With a 5 year warranty on new roller shutters, why not contact us for a quote today on 84473443.

Are you a property manager or real estate agent looking for roller shutter repairs in Adelaide?

Are you a real estate agent or property manager?  Need to get roller shutters fixed?  We work with agencies across Adelaide and provide prompt and professional service to make your job easier.

Call our office (84473443) or simply email through your work order with tenant contact details to contactus@trsrc.com.au.  We’ll get in touch with the tenant, arrange the repairs, contact you for any approvals if necessary, and email across the invoice once work has been completed. If your agency uses Maintenance Manager, we’re on there too: search for “The Roller Shutter Repair Company Pty Ltd”.

Easter hours 2018 – Adelaide roller shutter repairs

We still have some appointment times available before Easter – so if you have a roller shutter that needs attention, perhaps before you go away over the long weekend – give us a call on 8447 3443.

Our team are having a well-deserved break over Easter; however if you have a roller shutter emergency we may be able to assist – call us on 84473443.
(If we don’t answer the phone immediately please leave us a message and we’ll get back to you asap).  Please note any callouts over the break will have an emergency surcharge applied.

Right place, right time – Adelaide roller shutters

We just had a lovely testimonial come in from Bev in Brooklyn Park:

“The cord on my roller shutter snapped on the weekend so how surprised was I on phoning this morning and they just happened to have someone in the area! So, from my phone call to the repair being done – so quick, easy and very professional and helpful.

Thanks so much. Will have no hesitation in recommending you services.”

Thanks for your feedback Bev; we can’t always turn jobs around so quickly but on this occasion we were in the next suburb over and running ahead of time – our tech Ashley was happy to fit your repair job in.  Looking for a new roller shutter in Adelaide, or a repair?  Call us on 84473443.

Add a motor to an existing roller shutter

Do you have manual wind-up or pull-cord roller shutters?  Did you know that you can upgrade your roller shutters to be operated automatically?  Most roller shutters can be motorised – the manual controls are removed (such as the strap and winderbox) and are replaced with either a switch (like a light switch on the wall) or remote control unit.  The advantages of motorising roller shutters include convenience, greater security, and less stress and strain on both you and your shutter!

When upgrading to a remote control option, you’re able to program multiple roller shutters onto a single remote; imagine the convenience of opening all your shutters with the press of one button!  You can also customise your settings; for example, have all living area shutters assigned to one channel on the remote control, while bedrooms can be assigned to other channels for individual operation.  Some remote controls also allow you to set regular times for opening and closing the shutters, so you don’t even need to press a button at all.

We can motorise one roller shutter, or motorise a whole house of roller shutters.  Call us on 84473443 to discuss your needs and the motorisation options available.

 

 

Making a roller shutter appointment

As a small family business, we’re keenly aware of how precious every minute of the day can be!  To help our customers make the most efficient use of their day, we offer a 2 hour booking window for roller shutter repair appointments.  For example, we may visit onsite between 8am-10am, with the technician arriving during that 2 hour window.  This allows customers to better plan their day, while also giving us enough flexibility to ensure we are able to meet that timeframe, even when a job proves more difficult than expected, or way briefer than expected.

We believe a 2 hour timeframe provides a better outcome for both our technicians, who don’t have to rush under pressure, and our customers, who don’t have to set aside a whole day or commit to long windows like 12-5pm.

We may also be able to assist with exact time appointments (e.g. 8am sharp) where required for businesses or people whose schedules just can’t allow even a 2 hour window.

Need your roller shutter fixed without throwing away your schedule?  Call us on 8447 3443.

Happy new year 2018!

Happy new year everyone!  Thanks to all our customers for your support again in 2017 – we wish you all the best for a happy and safe 2018.

We are back to work at full capacity this week (our fantastic techs took turns on call over the break to attend to emergency call outs – thanks guys).  If you have problems with your roller shutter call us on 84473443.  We still have appointments available this first week back, so give us a call.

Christmas Hours 2017

We are closing for the week in-between Christmas and New Year, but we will be available for emergency call outs over this time (a surcharge will apply).  If you require assistance over the break please call us on 84473443.

Thank you to our fantastic customers for a great year – we wish you all the best for a safe and happy Christmas and New Year.  We look forward to helping you again in 2018.