Curtain replacement at Ingle Farm

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Curtain bulge visible below

Curtain bulge visible below

We recently repaired a shutter that wasn’t opening or closing at all.  The issue was the ‘curtain’ – which is that part of the shutter that goes up and down and is made up of a number of aluminium ‘slats’.

This curtain had been through the wringer; it was severely bulging in places, some of the slats had been bent back the wrong way (consistent with the curtain being rolled back in on itself under pressure) and we even found boot prints (!!) on the inside of the curtain.

 

slat bent back on itself 201505

Slat damage after being bent back on itself

 

 

To get this shutter operational again, we made a new curtain to fit, installed it and up it went – perfect operation.  Plus – the new curtain looks incredible too!  Check out the before and after below!

 

Curtain before and after

Curtain before and after

Does your roller shutter need a facelift (or do you just need a roller shutter fixed)?  Call us on 8447 3443.

Fantastic!

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“Fantastic!  Fantastic!  I’m absolutely thrilled!  Fantastic!  Everything was fantastic!  Jack was fantastic!  Thank you so much!  Did I say you were fantastic?”Positive Feedback!

 

This is the feedback we received from Jane, a – fantastically – happy customer in Enfield.  Jane contacted us asking for a price on new motors for her 8 roller shutters.  She was quite clear that she wanted new motors, and wanted to change from her existing 12V system to a 240V (mains) system.  I went through a few of our fact-finding questions with Jane before giving her a price, and discovered that she’d been told that she needed to convert to 240V power as her existing system was ‘illegal’.  This didn’t quite ring true, so we offered to pop past and eyeball the shutters and provide a free quote based on our own observations.

Of course, there was nothing ‘illegal’ about her roller shutter set up, and we ended up simply changing over batteries and a fuse, and all 8 shutters were fully operational once again.  We saved Jane from laying out for 8 new roller shutter motors unnecessarily, which she was prepared to do before deciding to call us for a price comparison.  We think this is why Jane now can’t use our name in a sentence without also using the word fantastic!

Call us today for a no-obligation free quote to fix your roller shutters, on 8447 3443.

 

New testimonial

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Compiling all our positive feedback into a dedicated testimonials page is definitely on my to-do list – trouble is, my to-do list seems to rival “War and Peace” in length these days!

War and Peace vs my To-Do list. OK W&P still wins by a bit…and yes, those pages underneath are all my ACTUAL to-do’s!

 

We received this testimonial today and I thought it was too good to wait until we get around to launching our testimonials page – so here it is!

“We needed a repair on our Roller Shutters at our property in Adelaide, we live in rural SA and had no idea who could help us fortunately I googled the Roller Shutter Repair Company, best call I ever made.

It was over the Xmas break I still got a reply to my email, a repair booking was made and Belinda looked after everything. This was an awesome experience of Service and Reliability given that some Tradies don’t care much. The Tech guy (Jack) was on time and explained to my daughter who lives at the property what was wrong and fixed the problem in a flash, and you know what the cost was more than reasonable!! .

Belinda your Company is awesome, you did everything you said you would and we are most grateful for your assistance. I highly recommend the staff and service from the Roller Shutter Repair Company, if you have problems call Belinda, this will be the best call you have ever made and your roller shutter will love you too, Great People, Great Service and realistic Prices. Peter”

It’s such a great feeling to get positive feedback – to all those customers out there who take the time to call/email/write to us in thanks – we really do appreciate it and it makes our jobs that much more enjoyable.  Thank you.

 

Happy New Year 2015

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Hello all, welcome to 2015!HNY 2015_opt

 

We all had a wonderful break with family and friends are are refreshed and ready for another busy year.  On a more sombre note, our very last job before the Christmas break was in Humbug Scrub – our thoughts go out to those affected by the bushfires here in the Adelaide Hills & SA wide – we’re hoping everyone stays safe.

We are all back at work today and getting out there to help folks already with their roller shutters!  We pretty much booked out this week back before the holidays even started, but give us a call if you need a roller shutter repair and we’ll do our best to get you an appointment as soon as we can.

Christmas 2014

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What a year!  It’s hard to believe we’re so close to Christmas already!!

It’s been a hugely busy and successful 2014 for us – we’ve been blessed with so many wonderful customers!  Thanks to each and every one of you for your continued support, not only our customers but to all our wonderful local suppliers; what an amazing local community we have, we’re so proud to live and work in South Australia.

xmas 2

For the first time ever, we’re closing down for a short break over the Christmas period.  We’ll be closed from December 25 through to and including January 3.  We reopen on 5th January.

As of the date of this post, we do still have a few appointment times available this week (ending 20th December), and there are still times available on Monday 22th, Tuesday 23rd and Wednesday 24th.  We’ll do our best to get people booked in as always, but where you can, contact us early to have the best chance of securing a time.

We wish everyone the very best for a wonderful festive season, and urge you all to stay safe and look out for one another at this hectic time of year.

– Belinda, Margit, Martina, Candice, Jack, Rolando, Carmine and Allan!

Buying a house with roller shutters?

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Are you considering buying a house with roller shutters?   We have some simple advice on a quick and easy way to save yourself some money and heartache!

We recently attended a job in Adelaide’s northern suburbs, where a new homeowner was left scratching his head over how to operate the roller shutters in his new home.  There was no switch on the wall, no remote controls and no manual winder in evidence.  The shutters were stuck up and there was no way to lower them, so he gave us a call.

Do they make "mind-control" roller shutters?

Do they make “mind-control” roller shutters?

When we arrived we were able to confirm the customer’s suspicions – the roller shutters were in fact only fixed to the outside wall and were not actually installed!  The shutters were in fact just an empty shell mounted to the wall.  It appears that the previous owner had them put up just to increase the perceived value of the house prior to sale; or perhaps they had them there as a ‘security’ feature (rather like those fake security cameras that can be mounted to look like real cameras).

Either way – it’s always a good idea to check that each roller shutter is working!  A home is a big investment and roller shutters do add value – don’t be afraid to ask to see each shutter operational before making a purchase decision!

Adelaide’s roller shutter repair man missing in action!?

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Our customers will recognise our dapper roller shutter repairman from our fleet trucks, website and paperwork:

The Roller Shutter Repair Man!

 

Unfortunately, one of our roller shutter repair men is now missing in action!  Sometime last night one of the pair of our signs for our Nissan was (presumably) pilfered….leaving us anxiously awaiting news of his wellbeing and whereabouts.

Luckily he’s a good looking chap, so he won’t be hard to recognise.  If you happen to see him looking lost around the streets of Adelaide, you can help us out by doing two things:

1/ please take note of our number for your future roller shutter repair needs and,

2/ please take note of our number and call us to reunite our team!

We do cover all of Adelaide to fix roller shutters, so we’ll be able to drop past and pick him up pronto, wherever he’s gotten to!  Thanks all!

Adelaide’s helping hands

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We’ve just had yet another call from a kind neighbour calling to arrange a roller shutter repair on behalf of a neighbour in need and it has inspired this post!

We often get calls from people who are helping out others in their street. They call to help out an elderly neighbour, or someone who isn’t very confident with their english skills over the phone. Quite often they will also be our key contact for the repair job, and will even be there when our technician comes to call!

It’s really uplifting to get calls like this and to know that people out there are really caring and watching out for those in our community who might need it from time to time – and though you all always do it without expectation of payment or thanks, we’d just like to acknowledge it and say – THANK YOU!

Roller shutter cleaning Adelaide

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Having clean roller shutters feels great – you’re protecting your valuable investment and keeping your house looking great.  Need more reasons to clean your shutters regularly?  How about keeping them clean to flush out these “little” guys:

Scary Shutters!

 

Unfortunately we come across a lot of poor spiders that weren’t incy wincy enough to escape being caught in a rolled up shutter; this little fella was just inside the pelmet line when we prepared this shutter curtain for cleaning.  (These slats are 42mm high, to give you an idea of the size of this “little” critter).

Insects are not the only ones to find their way into roller shutters; dirt build up is a problem over time, especially if you live near a main road.

Inside pelmet cover before cleaning

 

Inside pelmet cover after cleaning

 

We can take care of cleaning shutters for you; we pressure clean the entire shutter curtain, on BOTH SIDES (yes, we know how to get to the side of the shutter directly facing the window), and we clean inside the pelmet box as well. Get in touch with us on 8447 3443 to finish off your spring cleaning quickly and easily.